Tourist Information

Tourist Information

In association with the ‘Know Before You Go’ Campaign, we are working with the Foreign & Commonwealth Office (FCO) to do all that we can to help British travellers stay safe overseas. Before you go overseas, check out the FCO website at

It is packed with essential travel advice and tips, and up-to-date country information.

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Take out travel insurance:

Make sure you are fully covered for unexpected losses or expenses such as missing flights, particularly if you are travelling on ‘discount tickets’. It won’t break the bank and will put your mind at rest!



It’s all too easy to lose your passport at a festival, keep it in a secure location ideally behind lock and key.
If this isn’t possible, keep it on you securely. Keep a separate record of your passport details, preferably a photocopy of the details pages with next of kin contact details or upload a scan to a secure online safe before you leave. Report lost or stolen passports to the local police immediately.

Please note all customers staying at the festival campsite are required to leave their passports with the campsite reception where it will stored safely until you check out.

Beware of bag and mobile phone snatchers:

Especially in campsites, on the beach, public transport, restaurants, cafés and at the festival. Report the loss of any valuables to the local police and obtain a written police report.

Drink & Drugs:

Know your limits and drink plenty of water to stay hydrated in the heat. Penalties for drug possession can be severe, with heavy fines or imprisonment. Don’t carry anything through customs for anyone else.

Medical & Health:

24 hour medics, security & welfare are available onsite with a UK presence – if you are feeling unwell please use these free services as
the local hospital will charge you. If you need to be treated at hospital please ensure either the patient or friend collects the patients passports from their accommodation before they are transported to hospital.


The Croatian currency is Kuna. The exchange rate is roughly 9KN to £1, or 7.5KN to 1€ (A few places might accept Euros but generally you need Kuna). Check for up-to-date conversions.

The kuna, which became the official currency of Croatia in 1994, derives its name from the ancient Roman practice of collecting taxes in the form of marten skins, which were very highly-valued at the time. As if tax wasn’t bad enough already; this form of taxation resulted in the murder of these cute little creatures! (source:

Time Zone:

Croatia operates on Central European Time (GMT/UTC + 1hr) and uses a 24hr clock.

Passports and Visas:

Any foreign national entering Croatia must own a valid passport. For stays of less than 90 days, citizens of EU countries, the USA, Canada, Australia and New Zealand can enter Croatia without a visa. South Africans need a 90-day visa to visit Croatia.

In an emergency you can obtain an Emergency Passport (EP) valid for one journey back to the UK. It can be issued in Zagreb, Split or Dubrovnik, or an Emergency Travel Document (ETD), which can be a two-way document, which can only be issued in Zagreb. Applications for ETDs made in Split and Dubrovnik will be sent to Zagreb for issuing so bear in mind that there will be time delays and extra cost (courier) if not applying in Zagreb.

Embassies and Consulates:

Zagreb is the main diplomatic base and a number of countries have embassy representatives in Split. Most embassies and consulates  are open Mon – Fri 8/9am – 4/5pm, and close for an hour at lunchtime.

What the Embassy can do:

  • Issue an Emergency Travel Document
  • Provide information about transferring funds from the UK;
  • Provide a list of local lawyers;
  • In an emergency, contact your family and friends with your permission

What the Embassy CANNOT do:

  • Get you out of prison or interfere in criminal or civil court proceedings;
  • Give you legal advice;
  • Investigate a crime;
  • Get you better treatment in hospital or prison than is given to local people

British Embassies/Consulates:

British Embassy Zagreb (Consular Section)
Add: I.Lucica 4, 10000 Zagreb
Tel: +385 1 6009 100; Fax: +385 1 6009 298
Working hours: 08:30 – 17:00 Mon-Thur; 08:30 – 14:00 Fri

British Consulate – Split
Add: Obala Narodnog Preporoda 10/III, 21000 Split
Tel: +385 21 346 007; Fax: +385 21 362 905
Working hours: 07:30-15:30 Mon-Thurs, 07:30-13:30 Fri

British Consulate – Dubrovnik
Add: Vukovarska 22, 20000 Dubrovnik
Tel: +385 20 324 597
Working hours: 10:00-13:00 Mon/Tue/Thurs/Fri
Out of o­ffice hours: please ring +385 1 6009 268


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